Feedback
At One Disability, we truly value your feedback.
At One Disability, we truly value your feedback. It helps us understand what we’re doing well and where we can improve, so we can continue providing the best possible care and support.
You can share your feedback directly with us, or someone you trust can speak on your behalf. Whether it’s a compliment, suggestion, or complaint – your voice matters.
How to Provide Feedback
You can provide feedback by:
- Filling out the online feedback form below, and our team will contact you to discuss your experience.
- Calling us on 03 8797 1552 to speak with a friendly team member.
You are welcome to provide anonymous feedback, but please note that it may limit our ability to investigate or follow up on your concern. Rest assured, all feedback is handled confidentially and in line with our Privacy Policy.
External Complaints
If your feedback is a complaint and you prefer to raise it externally, you can contact the NDIS Quality and Safeguards Commission:
- 03 8797 1552
- www.ndiscommission.gov.au
Thank You for Helping Us Improve
Your feedback makes a difference. Every comment helps us grow, improve our services, and continue delivering quality, person-centred care.
Please fill out the form below to share your compliments, suggestions, or complaints with us.
Empowering individuals with compassionate, reliable, and person centred NDIS support. We’re here to help you live independently and confidently your life, your way.
We pay our respects to Aboriginal and Torres Strait Islander Elders past, present and emerging, and we stand together in building a brighter shared future.
Quick Links
Useful Links
- Privacy Policy
- Feedback
- Disclaimer
- Support
Contact
- 03 8797 1552
- info@onedisability.com.au
- 3/48 McCrae Street, Dandenong, VIC, 3175